Consultation Services
In order to better facilitate communication between library patrons and librarians, the following consultation services are available. You may contact us using the following methods at your convenience.
Online Consultation [click here]
The virtual reference consulting system ‘Calis’ provides an online platform for answering questions from teachers and students by a librarian.
User name: student/staff ID number.
Password: the password of the library bibliographic retrieval system.
Attention: after logging in, users must wait for their request to be reviewed before using the system. Letters in the student/staff ID must be capitalized when input to the system.
Library Website- comments and suggestions from patrons[click here]
Patrons can leave messages on the library website. Comments and suggestions will be displayed on the website together with the answers given by the administrators.
Telephone and Email Consultation
If you have any comments or suggestions for the library, or if you need to send relevant information, you are welcome to send an email to the sections listed below.
Patron advice: questions regarding book borrowing
Email：advices@library.ustb.edu.cn
Tel:62332482
Information consultation: questions regarding electronic resources
Email：chaxin@ustb.edu.cn
Tel: 62332562
Science and technology book request
Email: zhangl@library.ustb.edu.cn
Tel:62332692-601
Social science book request
Email: zhangrenyu@ustb.edu.cn
Tel:62332692-603
Journal request
Email: 583938825@qq.com
Tel:62332692-602
Library catalog
Email: kite0814@163.com
Tel:62332692-604
Book donation
Email: wangshaojie@ustb.edu.cn
Tel:62332692-608
Library Office
Email: tsg@ustb.edu.cn
Tel:62332494
In-Person Consultation
1、Library, East Building, Room 101 - responsible for patron advice, book borrowing, library card applications, library card replacement, closing accounts for graduating students, interlibrary loan.
2、Library, East Building, Room 202 - responsible for charging services and volunteer work application.
3、Library, East Building, Room 209 - responsible for electronic books, multimedia resources, non-paper resources.
4、Library, East Building, Room 309 - responsible for database resources, information services, sci-tech novelty retrieval, paper citation retrieval, lectures on database resources, collection of dissertations, scientific document retrieval courses, original text delivery.
WeChat Consultation [click here]
